Delivery & Returns
Shipping Policy
Thank you for shopping with SMART HABITAT! We are committed to providing you with fast and reliable shipping to ensure your purchases arrive safely and on time. Please review our shipping policy below.
Free Shipping
We are pleased to offer free standard shipping on all orders within the United States. No minimum purchase is required. This offer applies to all products available in our store.
Processing Time
Orders are typically processed within 1-2 business days. Processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances. You will receive a confirmation email with tracking details once your order has shipped.
Shipping Methods & Delivery Time
We use reputable carriers such as USPS, UPS, and FedEx to ensure timely and secure delivery. Estimated delivery times are as follows:
Standard Shipping (Free):
3-7 business days
Please note that delivery times are estimates and may vary based on location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s progress online.
Shipping Restrictions
We currently only ship within the United States.We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.Certain high-value items may require a signature upon delivery for security purposes.
Lost or Delayed Shipments
If your package is delayed or lost in transit, please contact us at contact@yappliances.com with your order details. We will work with the carrier to resolve the issue as quickly as possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 7 days of delivery by emailing contact@yappliances.com with photos and order details. We will arrange for a replacement or refund as necessary.
Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us at contact@yappliances.com or call us at +1615 694 8906.
Thank you for choosing SMART HABITAT ! We appreciate your business.
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Eligibility
Items must be in new, unused condition with all original packaging and accessories.Opened or used items may be subject to a restocking fee.Certain items, such as final sale, clearance, or customized products, are not eligible for return.
How to Initiate a Return
Contact our support team at contact@yappliances.com with your order details and reason for return.We will provide you with a return authorization number and shipping instructions.Pack the item securely and include all original accessories.Ship the item back using a trackable shipping method.
Refunds & Processing Time
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days to the original payment method. Shipping fees (if any) are non-refundable. If an exchange is requested, we will process the replacement item after receiving the return.
Contact Us
If you have any questions regarding our shipping or return policy, feel free to reach out to us at contact@yappliances.com or call us at +1615 694 8906.
Thank you for choosing SMART HABITAT ! We appreciate your business.